Contact Big Rene’s Hat Shop
Questions about custom hats, bulk orders, logo design, or pricing? Send us a message and we’ll help you find the right fit.
Real people. Real help. Quality custom hats built your way.
We usually respond during business hours, Monday–Friday, 9am–5pm.
Quick Answers
Show All QuestionsHow does the custom process work?
Because all of our hats are custom-made, we do not accept returns or exchanges on personalized items. Each order is made specifically for you, so we always recommend reviewing your design carefully before final approval. That said, if there is an issue with your order due to a defect or an error on our end, we will make it right. Your satisfaction matters to us, and we stand behind the quality of our work. If you have any concerns, don’t hesitate to reach out—we’re here to help.
How long does it take to make a custom hat?
Most custom hats are made on the spot and ready the same day. Once your design is finalized, we laser engrave your patch and press everything together right there. For single hats or small orders, turnaround is quick. Larger orders may take a little more time depending on quantity, but we always work efficiently to get everything done as fast as possible without cutting corners. Our goal is simple—high-quality hats, done right, and ready when you need them.
I don’t see what I am looking for
Don’t see exactly what you’re looking for? No problem. At Big Rene’s Hat Shop, we specialize in bringing your ideas to life. Whether you have a logo ready to go or need help creating something from scratch, we’ll work with you to design the perfect custom hat. From small personal orders to large bulk requests, we make the process simple and deliver quality you can count on. Reach out to us and let’s make it happen.
What if I don’t have a logo or design?
No problem at all—that’s actually pretty common. We can work with you to create a custom design right on the spot based on your ideas, business, or style. Whether you come in with a rough concept or nothing at all, we’ll help bring it to life and make sure it’s something you’re proud to wear or represent. You don’t need to have everything figured out—that’s what we’re here for.
What makes Big Rene’s Hat Shop different?
What makes Big Rene’s Hat Shop different?
We’re not your typical hat company—we bring the entire experience directly to you. Our fully mobile hat shop is built for on-site production, meaning your hats are designed, engraved, and finished right in front of you. No long waits, no back-and-forth ordering—just high-quality custom hats made the same day. We carry a wide selection of hats and premium leather patches, and we can even help design your logo on the spot. Whether it’s a single custom piece or a large order for your business or event, we make the process easy, personal, and built around you.
Do you work with schools for merchandising opportunities?
Absolutely. We actively partner with schools, sports teams, and organizations to create custom merchandise that not only builds school pride but can also generate revenue through fundraising. With our fully mobile setup, we can come on-site to your games, events, or campus and create custom hats live—giving students, staff, and fans a one-of-a-kind experience. We also offer bulk ordering options for programs, teams, and school stores. If you’re looking for a unique way to boost spirit and bring in additional funds, we’d love to work with you—reach out today and let’s build something together.
If I have a Problem Placing a Custom Order
No problem—we’ve got you covered.
If you’re running into any issues placing your order or just aren’t sure where to start, reach out to us directly and we’ll walk you through it. Whether you need help with your design, choosing the right hat, or placing a bulk order, we’re here to make it easy.
We can even help design your logo with you and get everything dialed in before you order.
Call or Text: (831)635-8464)
Email: info@bigrenes.com
Or send us a message through our contact form and we’ll get back to you as soon as possible.
At Big Rene’s Hat Shop, we keep it simple—real people, real help, and quality work every time
What is Your Return Policy?
Yes, we do. At Big Rene’s Hat Shop, we offer bulk pricing for businesses, teams, events, and organizations looking to order larger quantities. Whether you need a small batch or a full run, we keep our pricing competitive while still delivering the quality we’re known for. We also offer package options to make ordering simple and cost-effective. Reach out to us with what you’re looking for, and we’ll put together a custom quote that fits your needs.
How does the custom process work?
Because all of our hats are custom-made, we do not accept returns or exchanges on personalized items. Each order is made specifically for you, so we always recommend reviewing your design carefully before final approval. That said, if there is an issue with your order due to a defect or an error on our end, we will make it right. Your satisfaction matters to us, and we stand behind the quality of our work. If you have any concerns, don’t hesitate to reach out—we’re here to help.
How long does it take to make a custom hat?
Most custom hats are made on the spot and ready the same day. Once your design is finalized, we laser engrave your patch and press everything together right there. For single hats or small orders, turnaround is quick. Larger orders may take a little more time depending on quantity, but we always work efficiently to get everything done as fast as possible without cutting corners. Our goal is simple—high-quality hats, done right, and ready when you need them.
I don’t see what I am looking for
Don’t see exactly what you’re looking for? No problem. At Big Rene’s Hat Shop, we specialize in bringing your ideas to life. Whether you have a logo ready to go or need help creating something from scratch, we’ll work with you to design the perfect custom hat. From small personal orders to large bulk requests, we make the process simple and deliver quality you can count on. Reach out to us and let’s make it happen.
What if I don’t have a logo or design?
No problem at all—that’s actually pretty common. We can work with you to create a custom design right on the spot based on your ideas, business, or style. Whether you come in with a rough concept or nothing at all, we’ll help bring it to life and make sure it’s something you’re proud to wear or represent. You don’t need to have everything figured out—that’s what we’re here for.
What makes Big Rene’s Hat Shop different?
What makes Big Rene’s Hat Shop different?
We’re not your typical hat company—we bring the entire experience directly to you. Our fully mobile hat shop is built for on-site production, meaning your hats are designed, engraved, and finished right in front of you. No long waits, no back-and-forth ordering—just high-quality custom hats made the same day. We carry a wide selection of hats and premium leather patches, and we can even help design your logo on the spot. Whether it’s a single custom piece or a large order for your business or event, we make the process easy, personal, and built around you.
What if I don’t have a logo or design?
No problem at all—that’s actually pretty common. We can work with you to create a custom design right on the spot based on your ideas, business, or style. Whether you come in with a rough concept or nothing at all, we’ll help bring it to life and make sure it’s something you’re proud to wear or represent. You don’t need to have everything figured out—that’s what we’re here for.
Do you work with schools for merchandising opportunities?
Absolutely. We actively partner with schools, sports teams, and organizations to create custom merchandise that not only builds school pride but can also generate revenue through fundraising. With our fully mobile setup, we can come on-site to your games, events, or campus and create custom hats live—giving students, staff, and fans a one-of-a-kind experience. We also offer bulk ordering options for programs, teams, and school stores. If you’re looking for a unique way to boost spirit and bring in additional funds, we’d love to work with you—reach out today and let’s build something together.
If I have a Problem Placing a Custom Order
No problem—we’ve got you covered.
If you’re running into any issues placing your order or just aren’t sure where to start, reach out to us directly and we’ll walk you through it. Whether you need help with your design, choosing the right hat, or placing a bulk order, we’re here to make it easy.
We can even help design your logo with you and get everything dialed in before you order.
Call or Text: (831)635-8464)
Email: info@bigrenes.com
Or send us a message through our contact form and we’ll get back to you as soon as possible.
At Big Rene’s Hat Shop, we keep it simple—real people, real help, and quality work every time
What is Your Return Policy?
Yes, we do. At Big Rene’s Hat Shop, we offer bulk pricing for businesses, teams, events, and organizations looking to order larger quantities. Whether you need a small batch or a full run, we keep our pricing competitive while still delivering the quality we’re known for. We also offer package options to make ordering simple and cost-effective. Reach out to us with what you’re looking for, and we’ll put together a custom quote that fits your needs.